FAQ

SalesWings Data and Integration Architecture

To understand the broader tracking, identification and data flow concept, please refer to this guide.

Written by Philip Schweizer
Updated over a week ago

What about GDPR and data privacy?

This article provides guidelines around data tracking laws and GDPR

Written by Philip Schweizer
Updated over a week ago

How to schedule a support call with SalesWings

Great that you'd like to contact us - we love to speak with our clients!

Written by Philip Schweizer
Updated over a week ago

Where can I find the Javascript snippet code inside SalesWings?

Written by Philip Schweizer
Updated over a week ago

How to find your project ID (PID) ?

This guide will describe you how to find your project ID (PID).

Written by Salah from SalesWings
Updated over a week ago

My Google Tag Manager custom event tag is not working

Here are a few steps to identify potential reasons why your SalesWings Google Tag Manager is not working in SalesWings

Written by Philip Schweizer
Updated over a week ago

How to test if tracking is working

To be sure it's working you need to test whether the leads are identified on your website by tracking yourself on your own browser

Written by Philip Schweizer
Updated over a week ago

I have a lead that accumulates a lot of website visits

In your cockpit you see a lead, that has an extremely high number of visits

Written by Philip Schweizer
Updated over a week ago

Why are my contacts "not tracked"?

Written by Philip Schweizer
Updated over a week ago

Is the Javascript Code installed correctly?

Written by Philip Schweizer
Updated over a week ago

Internet Explorer problem

Written by Philip Schweizer
Updated over a week ago

Salesforce troubleshooting: Too many DML rows: 10001

If you have certain leads with a very high number of activity, you can adjust the match batch size to fine tune SalesWings in your Org.

Written by Philip Schweizer
Updated over a week ago

I don't see links to Salesforce records in SalesWings

If you cannot see links from your SalesWings leads to Salesforce records, this guide will help troubleshoot.

Written by Philip Schweizer
Updated over a week ago