How to resume / restart the Salesforce sync

If your administrator has stopped the Salesforce sync, here's how to restart it.

Philip Schweizer avatar
Written by Philip Schweizer
Updated over a week ago

1) In Salesforce, go to the tab "SalesWings Setup" or "SW Studio Setup" (V2.119+)

> Classic:

> Lightning:

2) Click on "Turn off"; or "Stop" and then "Turn on" or "Resume Sync"

💡When the sync is restarted it usually executes a full sync first, so it might take a while before the full dataset is fetched and the setup page updates the last sync time.

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