(A) Qualifying inbound leads instantly with form tracking
You can trigger the website tracking of a lead as soon as they fill in a form on your website such as a newsletter sign-up form, download form, contact form or general sign-up form.
If you receive regular inbound leads, it's a great way to instantly qualify them for your sales, since we analyzed their past website visits at that moment - in real time.
When your leads fill in a form, we will add their email address to SalesWings, and start tracking and analyzing all future visits.
Implementing Form Tracking
Please contact our support to get help setting this up!
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NOTE: SalesWings will link the computer used to fill in a form to the email address filled in the form. Therefore, if you have a field where visitors can invite friends by filling in their email address in a form, it will think that the visitor is the person with their friend's email address. The visitor would fill the email of their friends and SalesWings would link the user's computer to their friend's email address.
You can disable the automatic form tracker, follow this guide.
(B) Implementation Guide for SPECIAL FORMS, or to track individual forms:
Track your forms using Google Tag Manager
To track only individual forms, please disable first the automatic form tracking (view help guide).
Now we will show you how to combine SalesWings & Google Tag Manager (GTM) to enable web form tracking on your website for specific forms, in case certain forms are not automatically tracked with Saleswings.
This is to be used only with email forms such as download forms, contact forms, sign-up forms or subscription forms which are in a pop-up or for some other reasons do not work.
Prerequisite: You must have Google Tag Manager installed on your website
Step 1 - retrieve the email form field ID
Every form field has an ID.
First retrieve the ID of the email form that you want to track. In order to do so, open your preferred web browser, right click inside the email form field which you would like to track, and the click "Inspect".
(shows example, here the email form field ID is "mc4wp_email")
This will open the inspector and preselect the lines of the email form. Note down the ID of your email form field.
In this example above, the email form field ID is mc4wp_email.
Step 2 - Get your SalesWings Account ID*
Note down the form field ID of your account somewhere, which will tell us for which account the leads should be tracked.
It's a long mix of numbers and letters (ATTENTION: Don't add the "SW-").
Step 3 - Set up a Google Tag Manager "Variable"**
Connect to Google Tag Manager and select "Variables".
Configure the variable by adding this script:
IMPORTANT: Replace the XXXXXX below with the "Form ID" from Step 1 (in the above example it's mc4wp_email)
var inputField = document.getElementById("XXXXXXX");
return inputField.value || "";
When returning to "Variable", tick "Form ID" in the "Forms" tile.
Step 4 - Create a "Trigger"
1. Navigate to "Triggers"
2. Create a new Trigger and choose the "Form Submission" event
3. Disable "Check Validation"
4. Select Fire on "All Forms"
IMPORTANT: If you have different forms from different form providers, you need to create a different Variable for each form. If all forms are the same, even on different pages, then a single Variable is sufficient.
Step 5 - Create a Tag
Navigate to "Tags" and create a new "Custom Image Tag"
In the Image URL enter the following address:
1) Where you see the XXXX... below, enter your "SalesWings Account ID" from Step 2
2) Where you see http://www.your-website below, enter your website homepage URL >> It doesn't matter if your forms are on any other page!
3) Where you see FormEmail below, enter the "Variable" name which you created in Step 3 above
Next "Disable Cache Busting"
Then fire on "Form"
Then "PUBLISH" it.
1) Be sure you have "Google Tag Manager" installed
2) Make a test > open a browser you don't use often, and fill in and send a form filling in your email address. You should then see your website visit inside your cockpit
3) If you have other types of forms, from other tools or so, repeat the above steps. If you have the same sign-up, subscription or download forms on many pages, it is enough to do this once.
Congratulations! You should be ready to track users via web forms. Write our CTO to firstname.lastname@example.org for additional help or call us at:
Europe +41 44 586 70 48
USA +1 (347) 349 4906