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How to force a full SalesWings data synchronization ?

Here are the steps to follow if you are being advised by our Success Team to perform a full SalesWings data synchronization.

Salah from SalesWings avatar
Written by Salah from SalesWings
Updated over 4 months ago

Doing a full synchronization allows to perform the recalculation of all SalesWings data as it were the first synchronization ever.

This option should turned on unless the following is true:

  • The data for some Account/Contact/Lead records don’t seem to be aligned with SalesWings data. This can happen if there were issues updating such records during synchronization due to failure of validation rules. Normally SalesWings will make multiple attempts at updating records but if the failure is systematic it will give up trying after a define number of attempt, after which the record will remain out-of-date respecting SalesWings data

  • Matching Preferences were updated

  • Score Mappings were updated

This option will be automatically disabled once the workflow sync in full-synchronization mode completes.

1) In Salesforce, go to the tab "SalesWings Studio"

2) Go to the Setup view

3) Click on the toggle to deactivate queue a full synchronization to be executed during the next cycle.

You're done! After the full synchronization is completed, the toggle will return to the unqueued state.

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