Hey there
In order to initiate the tracking of a contact's website activity in SalesWings, you first need to identify them by sending them a "tracked link".
This can be done on a one to one basis using our Gmail or Outlook plugin (see this guide to learn how to track individual contacts) or it can be done on mass using your marketing team's email sending platform (e.g. CampaignMonitor).
In this guide we will be showing you how to use CampaignMonitor and SalesWings in tandem for a monthly newsletter campaign.
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How to generate a tracking link for CampaignMonitor
1) In the main SalesWings interface, click the mailing icon to open the newsletter window:
2) Customize the link to a page on your website that you would like to include in your newsletter on top, and copy / paste the link inside your CampaignMonitor campaign newsletter.
CampaignMonitor will then automatically customize each link for every recipient of your newsletter, and allow us to track every newsletter recipient who clicked on the link.
IMPORTANT: You can only create tracking links to pages of your own website that have the SalesWings Javascript installed, and NOT to third party websites!
